We are seeking a motivated and knowledgeable Technical Support & Sales Representative to join our team in Barrie. This role is ideal for someone with a strong automotive background who enjoys solving problems, engaging with customers, and is ready to grow into a sales and product development position.
Key Responsibilities:
- Provide technical support to customers via phone and email regarding product fitment, compatibility, and troubleshooting
- Answer inquiries and resolve issues related to aftermarket automotive parts, especially catalytic converters
- Research and investigate product-related questions to provide accurate solutions
- Transition into a sales role by building relationships and identifying opportunities for growth
- Contribute to product development by sharing customer feedback and insights
- Work independently and manage daily tasks with minimal supervision
Qualifications:
- Minimum 5 years of experience in the automotive industry (aftermarket parts knowledge required)
- Strong understanding of automotive components, especially exhaust systems and catalytic converters
- Mechanical background or mechanical knowledge is a strong asset
- Excellent communication skills and customer service orientation
- Self-starter with a proactive approach to problem-solving
- Ability to ask questions, dig deeper, and research product details
- Proficiency in Microsoft Excel, and QuickBooks is an asset
Benefits:
- RRSP and DPSP contributions after 6 months of employment
- Opportunity to grow into a sales and product development role
- Work directly with leadership and have a visible impact on the company
Location: Barrie, ON (On-site)
Employment Type: Full-Time, Permanent
Salary: $60,000+ annually
Schedule: Monday to Friday, 8:30 AM to 5:00 PM (30-minute lunch)
Dress Code: Business Casual
If you are detail-oriented, flexible, and thrive in a hands-on environment, this is an excellent opportunity for you. Apply today.